Question 1

How much do packers and movers charge in Dehradun?

Accepted Answer

For a local move within Dehradun, a 1BHK typically runs ₹3,500–₹8,000, a 2BHK ₹6,000–₹14,000 and a 3BHK ₹9,000–₹20,000. For intercity moves, Dehradun to Delhi starts around ₹6,500 for a small load and Dehradun to Bengaluru around ₹27,500. These are indicative bands; the final figure depends on volume, floor and lift access, lane width at both ends, and how much packing you want done for you.

Question 2

Is your quotation fixed, or can it change on moving day?

Accepted Answer

Fixed. We survey before quoting and the written figure stands. If our survey missed something, that is our cost to absorb rather than yours to pay on the day. The legitimate exceptions are changes you make — more goods than we surveyed, a different address, or a change of date.

Question 3

Is GST included in the price?

Accepted Answer

We state it explicitly on every quotation. GST on packers and movers services is 18% where a full transport-plus-packing service is provided. A quote that does not say whether tax is included is not a complete quote, and it is worth asking any mover directly.

Question 4

What is the cheapest way to move house?

Accepted Answer

In order of impact: declutter before the survey so you are not paying to transport things you do not want; pack the non-fragile items yourself and let the crew pack the breakables; move mid-month and mid-week rather than at month end; and on long routes ask about a shared part load, which can cost 30–50% less than a dedicated vehicle if your dates have a few days of flexibility.

Question 5

Do you take an advance payment?

Accepted Answer

A modest booking amount, with the balance due on satisfactory delivery. Be cautious of any mover asking for most of the money up front, or for payment to a personal rather than a company account — that structure removes your leverage at exactly the point you might need it.

Question 6

How far in advance should I book?

Accepted Answer

Five to seven days for a local move and ten to fourteen for an interstate one. In the April-to-June peak, make that three to four weeks — that is genuinely when availability runs out. We take urgent bookings when we have capacity, but booking early is what gets you the date you want rather than the date that is left.

Question 7

Do you work on Sundays and public holidays?

Accepted Answer

Yes. For congested commercial areas — Paltan Bazaar, Prince Chowk, Niranjanpur — a Sunday is often the only practical day, and for shop and office moves we routinely work overnight so the business opens as normal.

Question 8

What happens if my new home is not ready on the delivery date?

Accepted Answer

Your goods go into our Dehradun warehouse and are delivered when you are ready. What matters is that the storage rate is agreed at quotation stage rather than negotiated while your furniture is already on a truck. Ask us for it even if you are confident you will not need it.

Question 9

Can I change my moving date after booking?

Accepted Answer

Usually yes, with a few days' notice. In peak season the new date depends on what capacity is left, which is another reason to book early. We would rather move a date than have you rush a move that is not ready.

Question 10

What is a pre-move survey and do I have to have one?

Accepted Answer

A twenty-minute walk-through — in person, or over a video call for distant cities — where we look at what you own, the staircase, the lift, the lane and the parking. It is free, and it is the only way to get a price that will not change. A mover willing to quote a full household over the phone without one is either padding heavily or planning to revise later.

Question 11

Do you provide packing materials?

Accepted Answer

Yes, included in the quote — cartons, bubble wrap, foam sheets, stretch film, corrugated rolls and tape. You do not need to buy anything. If a quote says 'materials as per actual', ask for a cap; open-ended material charges are a common way a price grows on the day.

Question 12

Will you dismantle and reassemble my furniture?

Accepted Answer

Yes, both, and reassembly is included rather than extra. Fittings are bagged and labelled per item during dismantling precisely so the rebuild goes quickly. If a piece is unlikely to survive being taken apart a second time — some particle-board modular units genuinely are not — we tell you at survey rather than after.

Question 13

Can I track my goods in transit?

Accepted Answer

Yes. Vehicles are GPS-tracked and you get a consignment number you can follow on this site. Tracking tells you where the vehicle is; the delivery window comes from your coordinator, because the last leg depends on city traffic and access rather than road position.

Question 14

Who actually turns up — your crew or a subcontractor?

Accepted Answer

Ours. We run our own trained crew and our own vehicles from one warehouse in Dehradun. That limits how many jobs we can take at once, which is a real constraint, and it is why we ask you to book early in peak season. What it buys you is one company accountable for the whole job.

Question 15

Is insurance included?

Accepted Answer

Basic transit protection is included on every move. Comprehensive declared-value cover is available separately, usually priced at a small percentage of the value you declare. The difference matters: basic cover carries a per-item cap that is often lower than people assume, so ask what the maximum payout for a single item is.

Question 16

What is not covered by moving insurance?

Accepted Answer

Pre-existing damage; goods you packed yourself that we could not inspect; cash, jewellery and important documents, which should travel with you rather than on the truck; perishables and plants; and mechanical or electrical failure with no external damage. We go through the exclusions before you sign, because that is when the information is useful.

Question 17

What should I do if something arrives damaged?

Accepted Answer

Note it on the delivery sheet before you sign — that single step decides most claims. Then photograph the damage and the packaging it came out of, and report it in writing within 48 hours. We compile the claim with the inventory, the loading photographs and the delivery note and submit it with you.

Question 18

Do you provide a written inventory?

Accepted Answer

Yes, itemised with condition noted and photographs, signed at loading and checked against at delivery. Read it before signing. If a mover's inventory says '10 cartons, assorted' for a family household, that is a receipt, not an inventory, and it will not protect you in a claim.

Question 19

Do you transport cars and bikes?

Accepted Answer

Yes, on covered carriers, as a separate consignment from household goods. The vehicle is photographed and condition-reported before loading and checked against that report at delivery — that step settles almost every damage dispute before it becomes one. Dehradun to Delhi runs roughly ₹6,500–₹11,500 for a car and ₹3,000–₹5,000 for a bike.

Question 20

Can you move a piano, antiques or artwork?

Accepted Answer

Yes. These are crated individually to the piece rather than boxed, with acid-free materials against painted or gilded surfaces, and a written condition report with photographs before packing. It costs more than standard packing and it is the only method that reliably survives a long road move.

Question 21

Do you move pets?

Accepted Answer

Yes, in a separate climate-controlled vehicle with someone responsible for the animal — never alongside household goods. We arrange IATA-compliant crates, veterinary health certificates and, for longer journeys, air travel coordination. Under about 500 km road is usually kinder; beyond 1,000 km a short flight often is.

Question 22

Can I hire you for packing only?

Accepted Answer

Yes, and it is a sensible middle option. Many customers pack their own clothes, books and linen and have us pack the crockery, glassware, electronics and artwork. That captures most of the saving with a fraction of the risk — and it matters for insurance, since owner-packed cartons are excluded from most policies.

Question 23

Do you offer storage?

Accepted Answer

Yes, in our own warehouse on Chandrabani Road in Dehradun, charged monthly by volume. A 2BHK household occupies roughly 400–600 cubic feet. Ask whether in-and-out handling is included or charged separately — that is a common surprise elsewhere.

Question 24

Where are you based and which cities do you cover?

Accepted Answer

Our head office and warehouse are at Chandrabani Rd, near Kripal Kunj, Subhash Nagar, Sewla Khurd, Dehradun, Uttarakhand 248002. We cover 145 cities across India, with the deepest coverage in Uttarakhand — including hill towns like Almora, Ranikhet, Pithoragarh and Joshimath that many movers decline. Call +91 93687 13463 or email info@gaticargopacker.in to check your city.

Question 25

Are you a registered company?

Accepted Answer

Yes. Gati Cargo Packers And Movers, registration UDYAM-UK-05-0050494, trading since 2014. We provide GST invoices, which employers generally require for reimbursement on company-paid relocations. You are welcome to visit the warehouse before booking, and honestly, visiting the warehouse of each mover you are considering is the most informative twenty minutes you can spend.

Question 26

Which cities do you cover?

Accepted Answer

145 cities across India, with 46 regular intercity corridors out of Dehradun. Coverage is deepest across Uttarakhand — including the hill towns most movers decline — and we run frequent vehicles to Delhi NCR, Chandigarh, Jaipur, Lucknow, Mumbai and Bengaluru.

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